Terms of Service

Terms of Service & SMS Terms

Last Updated: September 10, 2026

By booking an appointment, filling out a form, or opting into communications with Flotstone, you agree to the following terms and conditions.

SMS Messaging Terms

When you opt-in to receive text messages from Flotstone, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., appointment reminders, special offers) from Flotstone, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up.

Consent to receive automated marketing text messages is not a condition of any purchase. Message and data rates may apply.

Message frequency will vary. Flotstone reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Flotstone also reserves the right to change the short code or phone number from which messages are sent.

Opt-Out Instructions

You can cancel the SMS service at any time. Just text "STOP" to the number that sent you the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Help Instructions

If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at (847) 482-1700 or info@flotstone.com. Carriers are not liable for delayed or undelivered messages.


flotstone spa company logo graphic for a sensory deprivation float therapy and infrared sauna wellness center in the north shore of illinois

Address

57 E. Scranton Ave.

Lake Bluff,

Illinois 60044

Hours

Sunday 11 AM–6 PM

Monday 8 AM–7 PM

Tuesday 8 AM–7 PM

Wednesday 8 AM–7 PM

Thursday 8 AM–7 PM

Friday 8 AM–7 PM

Saturday 9 AM–7 PM